Ive been a subscriber to LUTV for many years, but decided that this season i wouldn't pay the yearly £52 but perhaps do the odd weekly payment of 0.99p. I was waiting for the email to arrive asking me whether i wanted to carry on with the yearly but no email arrived. Imagine my surprise when i was going through my bank statement, to find that LUFC had taken £52 direct debit without actually asking me! So, I got Mr Swan on the case. He managed to find contact details for 'whoever' had taken the money and sent them a very nice but very pointed email at 3.20 pm yesterday ( i wanted to inform them before the first match of the season). I was gobsmacked to receive a reply within five minutes and that the money would be refunded within the next 5 - 7 days! I can imagine that this has happened to lots of people which is why I got such a prompt response. Theres obviously been some 'c**k up' somewhere but credit to the club for sorting things out so quickly. ( I'll let you know when the money is back in my account)
Anyone else had this happen to them?